loyalty isn't luck,
it's designed.
loyalty isn't luck,
it's designed.
We build the systems, journeys, and moments that turn first-time customers into repeat ones — through behavior-led strategy, storytelling, and lifecycle design.
The Company We Keep
The Company We Keep
What We Offer
What We Offer
Build the lifecycle your brand deserves and the loyalty your growth depends on.
Build the lifecycle your brand deserves and the loyalty your growth depends on.
Everything we build is grounded in behavior, clarity, and the moments that make customers return.
Strategy & Audits
Lifecycle Review
CRM Structure
User Journeys
Segmentation
Strategy & Audits
Lifecycle Review
CRM Structure
User Journeys
Segmentation
Strategy & Audits
Lifecycle Review
CRM Structure
User Journeys
Segmentation
Campaigns
Acquisition
Onboarding
Retention
On-Demand Projects
Campaigns
Acquisition
Onboarding
Retention
On-Demand Projects
Campaigns
Acquisition
Onboarding
Retention
On-Demand Projects
Trainings & Workshops
Onsite Sessions
Digital Workshops
CRM Strategy
Membership
Trainings & Workshops
Onsite Sessions
Digital Workshops
CRM Strategy
Membership
Trainings & Workshops
Onsite Sessions
Digital Workshops
CRM Strategy
Membership
Who we are
Who we are
We design the moments customers remember, share, and convert.
Stride is a lifecycle and retention studio for brands who care about connection.
We design, refine, and optimize the journeys that turn interest into loyalty - from onboarding flows to long-term retention systems.
Who we are
We design the moments customers remember, share, and convert.
Stride is a lifecycle and retention studio for brands who care about connection.
We design, refine, and optimize the journeys that turn interest into loyalty - from onboarding flows to long-term retention systems.
Stride Approach
Stride Approach
Stride Approach
What makes our approach different
What makes our approach different
Precision
Every recommendation ties to real behavior, not guesswork. We measure what matters.
Precision
Every recommendation ties to real behavior, not guesswork. We measure what matters.
Precision
Every recommendation ties to real behavior, not guesswork. We measure what matters.
Simplicity
Your team should understand the system instantly. No jargon, no clutter, just clarity.
Simplicity
Your team should understand the system instantly. No jargon, no clutter, just clarity.
Simplicity
Your team should understand the system instantly. No jargon, no clutter, just clarity.
Speed
Strategy and execution move together, not in sequence. Momentum is built into our process.
Speed
Strategy and execution move together, not in sequence. Momentum is built into our process.
Speed
Strategy and execution move together, not in sequence. Momentum is built into our process.
Empathy
Retention begins with understanding how people feel and why they return.
Empathy
Retention begins with understanding how people feel and why they return.
Empathy
Retention begins with understanding how people feel and why they return.
Momentum
Every lifecycle moment compounds. We help brands build rhythm, not one-off campaigns.
Momentum
Every lifecycle moment compounds. We help brands build rhythm, not one-off campaigns.
Momentum
Every lifecycle moment compounds. We help brands build rhythm, not one-off campaigns.
Experience Audits
Find the friction. Fix the flow. Build better experiences.
Experience Audits
Find the friction. Fix the flow. Build better experiences.
Experience Audits
Find the friction. Fix the flow. Build better experiences.
Journey Mapping
Design the path customers actually take — and make it feel effortless.
Journey Mapping
Design the path customers actually take — and make it feel effortless.
Journey Mapping
Design the path customers actually take — and make it feel effortless.
Lifecycle Design
Optimize and elevate every stage of the customer journey.
Lifecycle Design
Optimize and elevate every stage of the customer journey.
Lifecycle Design
Optimize and elevate every stage of the customer journey.
Momentum Workshops
Break through the bottlenecks holding your growth back.
Momentum Workshops
Break through the bottlenecks holding your growth back.
Momentum Workshops
Break through the bottlenecks holding your growth back.
Stride Labs
Equip your team with the tools, clarity, and confidence to build loyalty long after we’re gone.
Stride Labs
Equip your team with the tools, clarity, and confidence to build loyalty long after we’re gone.
Stride Labs
Equip your team with the tools, clarity, and confidence to build loyalty long after we’re gone.
Navigating Success Together
Navigating Success Together
Navigating Success Together
We meet you where you are - and help you move fast.
We meet you where you are - and help you move fast.
Whether you have a CRM team, a single marketer, or no structure at all, we plug in seamlessly — as a partner, an extension, or the clarity your team needs to move with purpose.
We're not a full-service agency
We're not a full-service agency
We're a loyalty studio.
Customers remember how you made them feel - and why they came back. Let’s design the system together.
We're not a full-service agency
We're a loyalty studio.
Customers remember how you made them feel - and why they came back. Let’s design the system together.